Privacy policy

Last updated: March 2026

At Iron & Oak Amsterdam, we value your privacy and the protection of your personal data.
This privacy policy explains how we collect, use, and protect your information when you visit our website or make a purchase through www.ironandoakamsterdam.com.

1. Who we are

Iron & Oak Amsterdam
Part of C.D.N Fashion

Koningin Wilhelminaplein 26
2741 EB Waddinxveen
The Netherlands

📧 support@ironandoakamsterdam.com

Chamber of Commerce (KvK): 87428385
VAT: NL004413758B79

We are the data controller responsible for the personal data collected through this website.

2. What data we collect

When you visit our website, place an order, or contact us, we may collect the following information:

Identity & contact details
Name, email address, billing address, shipping address, phone number

Order information
Purchased products, payment method, order history

Technical data
IP address, browser type, operating system, device type, cookies

Marketing data
Preferences regarding email communication or personalized advertisements

We only collect information that is necessary to provide our services and improve your shopping experience.

3. How we use your data

We use your personal data to:

• Process and deliver orders
• Contact you regarding purchases or customer service
• Manage payments, refunds, and returns
• Send relevant updates or offers (only with your consent)
• Improve our website and services
• Comply with legal and tax obligations

4. Legal bases for processing

We process your personal data based on one or more of the following legal grounds:

Performance of a contract
To process and deliver your order

Legal obligation
To comply with EU and Dutch tax and accounting regulations

Legitimate interest
To improve our store and prevent fraud

Consent
For marketing communication and certain cookies

5. Data storage and security

Your data is securely stored on GDPR-compliant servers provided by Shopify and trusted partners.

We use SSL encryption, firewalls, and restricted access controls to protect your data.

We do not sell or rent your personal data to third parties.

6. Sharing data with third parties

We only share data with trusted partners who help operate our online store, including:

• Shopify Inc. (e-commerce platform)
• Payment providers (Shopify Payments, PayPal, Klarna, etc.)
• Shipping partners for delivery and tracking
• Analytics and advertising tools (Google Analytics, Meta/Facebook Pixel)

All partners operate under data processing agreements and may only use data for the agreed purposes.

7. Cookies

We use cookies to improve website performance, analyze traffic, and personalize content.

You can manage or disable cookies through your browser settings.

8. Data retention

We retain personal data only as long as necessary for the purposes described above or as required by law.

After this period, data will be securely deleted or anonymized.

9. Your rights (EU residents)

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access your personal data
• Correct or delete your data
• Restrict or object to data processing
• Withdraw consent for marketing
• Request data portability

To exercise your rights, please contact us at:

📧 support@ironandoakamsterdam.com

10. Third-party links

Our website may contain links to third-party websites.
We are not responsible for their privacy policies or content.

11. Changes to this policy

We may update this privacy policy from time to time.

The most recent version will always be available on our website.

12. Contact

If you have questions about this privacy policy, please contact us at:

📧 support@ironandoakamsterdam.com

13. Reviews – WebwinkelKeur

We collect reviews through the WebwinkelKeur platform.

When you leave a review, we ask for your name and email address.
WebwinkelKeur shares this information with us so we can link your review to your order.

WebwinkelKeur publishes your name on their website and may contact you for clarification regarding your review.

In some cases, we may invite you to leave a review through WebwinkelKeur.
For this purpose, we only share your name and email address.

WebwinkelKeur has implemented appropriate technical and organizational measures to protect your data.
These safeguards also apply to any third parties they engage to deliver their services.